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Document Management


An effective document management practice allows an organization to confidently check it has a complete inventory listing, without the need to physically or manually check assets. Find the latest IT document management information, including whitepapers, reviews, news, tips and other resources.

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CRM and improving order fulfillment...


As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...

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Preparation is the key


Preparation is the key to a successful employee performance review. Reviews are not something you can just pop into and "winging it" if you want to get the best results from the...

Read more about Preparation is the key...