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Poll Your Followers With a twtpoll


Engaging your followers is a simple way to add value to your Twitter account. Part of the beauty of Twitter is asking questions and getting answers. The ugly part of getting answers is compiling them....
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The Google model and B2B


Earlier this month my friends at Postini-Google announced they were dropping prices for their signature anti-spam service by up to 90% - down to $3 - $12 per user per year, from $35 per user per year. This would seem to be consistent with the Google...
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On CRM and User Acceptance Testing...


Having sat through countless sales presentations over the years where vendors have rhapsodized about their carefully honed implementation methodology I can observe that the reality rarely measures up to promise of the...
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Convert Your Emails into Google Documents without


Google recently introduced a new feature in Gmail that lets you easily convert an email conversation into a Word document without having to use copy-paste. Simply click the "Create a Document" link next to any Gmail thread and the entire message...
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@Twitter: Welcome to Google Friend Connect


We know many of you enjoy using Twitter to see what people are talking about and to let others know what you've been up to, whether it's sharing a YouTube video or checking in on your friend's tweets. To help you and your Twitter network stay...
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Fully Managed CRM


I've been reading CRM RFP responses for much of the week and I've seen a number of references to fully managed systems™. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of...
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