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Office 2.0 - Have Fun and Be More Productive?


First is the theme: Enterprise Adoption. Using online tools to "get things done" is a topic that all of us at Appirio have always been passionate about personally-- we run our day-to-day lives on Salesforce and Google Apps, and most of cringe every...
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Small Cuts Help To Stave Off Layoffs


Even as layoffs reach historic levels, some employers in the United States have found an alternative to slashing their work forces. They're nipping and tucking instead. A growing number of employers, hoping to avoid or limit layoffs, are...
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Conventional wisdom on CRM requirements doesn't wo


The final major flaw with the functionality led approach to CRM requirements gathering is the Rumsfeldian notion of the unknown unknowns. Users, who invariably havenít used CRM technology before, are expected to articulate a complete vision of what...
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Redesign Your Website? Check these Simple Tips


There's no secret sauce and this site redesign was more about implementing the various things I have learned in the last 5 years. These tips will help people who are planning to launch a new website or getting a fresh coat of paint for an old...
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May the Force.com Be with You


There has been no lack of stories about Force.com , the new platform-as-a-service offering that Salesforce.com announced in 2007 and has been building on ever since. One analyst last week even went so far as to call Force.com a direct challenge...
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Sales & Marketing People - tell us about your CRM!


I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
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