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Implications of Self-, Outsourced- and OEM-Hosting


The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I...
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Network Automation, Connotate and Agents


The news as of the second cup of coffee this morning, and the music is Neil Young's "Live Rust." It's hard to think of any major rock artist who's been around as long as Neil and who's been as good as Neil -- "After The Goldrush" and "Rust Never...
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Read Wikipedia on Mobile Phones through Email


SnapAsk is a useful service that helps you retrieve information from the web via simple email commands. Just send a blank email to Ask@SnapAsk.com with the request in the Subject line and you’ll have the required information the next second. No...
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What’s a Design Strategy look like?


Designers often talk about the results of their work, and even about the design process, but what we don’t often talk about is the careful framing of a project that allowed us to do the great work in the first place. When working with organizations...
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An Interview with author and MX Speaker Scott Ber


I recently had a chance to speak with Scott Berkun — designer, author, contrarian and MX 2009 conference speaker about something that has interested me for a long time, but we don’t generally talk about in the design community: failure. We build...
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Going Green with SaaS


I attended an event Saturday night for Acterra, an organization promoting environmental sustainability in the Bay Area that my wife is involved with. The Prius count in the parking lot was exceptionally high, and the vegan menu was a bit of a...
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